Monthly Archives: February 2011

We are All (movie) Directors on March 11th

Who is Your Service Design Alter Ego come March 11th, hmmm? You won’t believe your eyes what rapid prototyping and directing–a movie, a presentation, a play, a game–can do for your future…(perspective, profession, motivation). See you in 12 days. Advertisements

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Nike and Serving Up Angelic Experiences

Let’s meet there…at the intersection of Service Design, Business Model and User Experience (UX) >> Authentically:  “jetzt geht’s los:fearless.”

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A Looking Glass Into the Near Future

It is more interesting for/to me that this is a glass fabricator that is doing this as we have seen this stuff from the likes of Microsoft and other IT companies (this past decade) trying to make this a reality. … Continue reading

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On Making a Difference and $100M Ideas

Sounds like the right approach, ‘Oder?’

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…Made In Germany

‘The objective of this research project is to lay the scientific and methodological foundation for the internationalisation of the German service economy.” One of the leaders in service research and exploration is right here in Stuttgart, The Fraunhofer Institute.

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Sticky Notes

What is Service Design, you may ask? Jam-time in just under two weeks…‘jetzt get los!’

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What do you get when you mix an American, a Brit and a German?

A Jam of course. 😉 Meet your Jam organizers…Dagmar enjoys a fine plum jam, or as the locals say ” Zwetschge.” John on the other hand is more of an peach connoisseur–said with a proper British accent. Chris prefers the … Continue reading

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Stuttgart Service Jam Site Coming Along Swimmingly

So everyone knows Stuttgart is the ‘Motor City’ (i.e. the Detroit) of Germany: Porsche, Daimler, Maybach, Mercedes Benz…etc. But did you know that the Schwaben Service Jam’s location in the ‘suburb’ of Böblingen is going to be the star of … Continue reading

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What is Service Design?

Thinkpublic and Tangeable Touchpoints   Check it out more here.

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Tools Change, Jobs Don’t

Thanks DT, Dr. Graham Hill and Arne >> this stuff is pure gold! Enjoy…only 16 days to Schwaben Jam: “Yeah, definitely Jammin’; yeah.”

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